Making Freemium Work - Panel at Google I/O

For those entrepreneurs exploring SaaS applications and freemium models, this panel from Google I/O covers a lot of good territory. Here are a few of the highlights:
  • People often choose the plan that optimizes for least surprise rather lowest price
  • Understanding value of product comes before understanding pricing
  • Based on the panel's experience conversion rates typically fall in the 2-5% range
  • Most people won't pay you for features in the paid version, but they will pay for more usage of that same feature set